Supervisory Strategies for Promoting Quality Performance and Staff Job Satisfaction

Current Status
Not Enrolled
Get Started

About the presentation: 

This presentation will describe research-based supervisory procedures for enhancing quality work and staff satisfaction with their day-to-day jobs within human service settings. Following description of a systematic, behavior-analytic approach that promotes proficient work performance, specific strategies will be presented for using the approach in ways that also enhance staff work enjoyment. Topics to be discussed include making disliked duty assignments more preferred among staff, providing performance feedback in individually preferred ways, reducing unpleasantness associated with formal monitoring procedures, and promoting self-motivation.

Learning Objectives
At the conclusion of the presentation, the participants will be able to:

1.  Describe the six steps of a behavioral, outcome management approach to supervision
2.  Describe three procedural steps for making disliked job tasks more desirable for staff
3.  Identify three reasons for enhancing staff work enjoyment in association with promotion proficient job performance

About the Presenter

Dennis Reid

Dr. Dennis Reid has over 40 years of experience as a clinician and supervisor in educational, residential, and community support settings for people with intellectual and developmental disabilities, and has consulted with human service agencies in the majority of states of the United States as well as Canada, Australia, and New Zealand. He has published…
Learn More