The Limits of Staff Management: What Happens When You’re Not There?

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This talk was filmed at the Behavioral Science: Applications in Leadership & Supervision Conference 2021

About the presentation: 
This presentation will discuss the issue of reactivity in staff management research. The potential problem is that the effects of staff management interventions are evaluated when a researcher is present to collect data, thus risking reactivity to observation as a potential confounding variable in much of the research. The talk describes the issue of reactivity and the need for better assessment of staff performance that does not pose the risk of reactivity. The presentation discusses research on reactivity in staff management that illustrates the problem, discusses potential solutions to the problem, and calls for more research to address the problem.

Learning Objectives:

  • Participants will be able to describe reactivity as it may occur in staff management
  • Participants will be able to describe research that evaluates reactivity in staff management 
  • Participants will be able to describe why reactivity is a problem in research and practice
  • Participants will be able to describe possible solutions to the problem of the reactivity

About the Presenter

Raymond Miltenberger

Ray Miltenberger received his Ph.D. in clinical psychology from Western Michigan University in 1985 after completing a predoctoral internship in developmental disabilities and behavioral pediatrics from the Kennedy Institute at Johns Hopkins University School of Medicine. He was a professor of psychology at North Dakota State University from 1985 to 2006.

He is currently a professor…
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