Florence DiGennaro Reed – Performance Management in Service Settings
This talk was filmed at the 2019 Leadership and Supervision Conference at The University of Kansas
About the presentation:
Performance management involves the application of behavioral principles to manage the performance of staff. Despite serving as effective change agents for clients, behavior analysts often struggle with motivating and supporting the staff they supervise. This presentation will describe evidence-based performance management procedures and share experimental data and case studies supporting the effectiveness of a behavior analytic approach to staff training and professional development. The presentation will emphasize resource-efficient efforts to produce behavior change of staff.